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PRIVACY POLICY

Effective Date: 12/20/26

The Soul Music Hall of Fame and Museum (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.soulmusicmuseum.org (the “Site”).

By using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Donation and payment information (processed through secure third-party platforms)
  • Membership or event registration details
  • Newsletter subscriptions
  • Contact form submissions

We do not knowingly collect personal information from children under 13.

B. Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visits
  • Referring website

This information is used for analytics, security, and performance optimization.

2. How We Use Your Information

We use collected information to:

  • Operate and maintain the Site
  • Process donations, memberships, and ticket purchases
  • Communicate about events, exhibits, and programs
  • Send newsletters and announcements (you may opt out at any time)
  • Respond to inquiries
  • Improve user experience and website functionality
  • Comply with legal obligations

3. Donations and Payment Processing

Donations and payments made through the Site are processed by secure third-party payment processors. We do not store full credit card or payment information on our servers.

Third-party processors are governed by their own privacy policies.

4. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

  • Analyze website traffic
  • Understand user behavior
  • Improve website performance

You may disable cookies through your browser settings, though some Site features may not function properly.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

  • Trusted service providers (e.g., website hosting, email platforms, donation processors)
  • Legal authorities if required by law
  • Successor organizations in the event of a merger or restructuring

All third parties are required to safeguard your information.

6. Communications and Opt-Out

If you receive emails from us, you may unsubscribe at any time by clicking the unsubscribe link or contacting us directly.

Transactional communications (such as donation receipts) may still be sent as required.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction or deletion
  • Opt out of communications
  • Request information about data usage

To exercise these rights, contact us using the information below.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of the Site indicates acceptance of any changes.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Soul Music Hall of Fame and Museum
Email: [email protected]